1. Customer Support
At Freshsense, we value your feedback and are here to assist with any questions or concerns you may have. Whether you need help with an order, have a product inquiry, or want to provide feedback, our customer support team is ready to help.
2. How to Reach Us
- Email Support:
For any inquiries, please email us at support@freshsense.in. We strive to respond to all emails within 24 hours on business days. For faster assistance, please include your order number and a brief description of your inquiry in the email.
- Mailing Address:
Sipify Marketing Private Limited
No 3800/20/4, Ward No 188,
Ranka Colony, Bannerghatta Road,
Bangalore – 560076,
India
3. Social Media
Stay connected with us on social media! Follow us on [insert social media platforms] to get the latest updates on products, promotions, and more. You can also send us direct messages through our social media channels, and our team will get back to you as soon as possible.
4. Frequently Asked Questions (FAQs)
Before reaching out, you may find the answers you’re looking for in our FAQs section. We cover a wide range of topics, including product usage, shipping, returns, and more.
5. Feedback and Suggestions
Your feedback is important to us! If you have any suggestions on how we can improve our products or services, please send them to support@freshsense.in. We appreciate your input and are always looking for ways to enhance your experience with Freshsense.
6. Privacy and Security
At Freshsense, your privacy and security are our top priorities. If you have any questions regarding our Privacy Policy or how we handle your personal information, please refer to our Privacy Policy or contact us directly.
7. Media Inquiries
For media inquiries or collaborations, please contact our marketing team at [insert marketing email]. We welcome opportunities to work with influencers, bloggers, and media outlets who share our passion for natural and eco-friendly products.
8. Addressing Issues
If you encounter any issues with your order or have concerns about your experience with Freshsense, please let us know as soon as possible. We are committed to resolving any problems quickly and to your satisfaction.
9. Business Hours
Our customer support team is available from Monday to Friday, 9:00 AM to 6:00 PM IST. We are closed on weekends and public holidays, but you can still reach us via email, and we will respond on the next business day.